Remote IT Management - 24/7 proactive and reactive support for business networks and serversClick here to connect to RITM
Do you monitor your IT network and can you fix network/server problems?
Choose our Remote IT Management (RITM) service and PC World Business technical experts will:
- Proactively keep an eye on your business network and notify you of any problems
- Reactively answer your queries and issues via our UK 24/7 Contact Centre
How does RITM work?
- Help Desk
Expert phone support available 24/7
- Remote Access
Allows our engineers to rectifying problems as accurately as if they were physically on-site
- Antivirus Protection
Updates are tested in our secure environment and our daily connection to your server enables us to take any appropriate preventative steps
Our qualified engineers will give you advice on present and future recommendations to keep your I.T. system working reliably and efficiently for your business
- Performance Tracking
We monitor your systems and devices and ensure that you are kept up to date with the performance of your network helping you plan for upgrades and downtime
- Asset Management
We create an inventory of all the devices and software on your network. We can check for example, how many of the attached PCs have enough disk space or memory to receive a software update, or set up tasks such as installing files for you at a specified time and date
To speak to one of our support service specialists or to arrange a visit call 0844 561 6789.