Remote IT Management - 24/7 proactive and reactive support for business networks and servers

Click here to connect to RITM

Do you monitor your IT network and can you fix network/server problems?

Choose our Remote IT Management (RITM) service and PC World Business technical experts will:

  1. Proactively keep an eye on your business network and notify you of any problems
  2. Reactively answer your queries and issues via our UK 24/7 Contact Centre

How does RITM work?

  • Help Desk
    Expert phone support available 24/7
  • Remote Access
    Allows our engineers to rectifying problems as accurately as if they were physically on-site
  • Antivirus Protection
    Updates are tested in our secure environment and our daily connection to your server enables us to take any appropriate preventative steps
  • Consultancy
    Our qualified engineers will give you advice on present and future recommendations to keep your I.T. system working reliably and efficiently for your business
  • Performance Tracking
    We monitor your systems and devices and ensure that you are kept up to date with the performance of your network helping you plan for upgrades and downtime
  • Asset Management
    We create an inventory of all the devices and software on your network. We can check for example, how many of the attached PCs have enough disk space or memory to receive a software update, or set up tasks such as installing files for you at a specified time and date

To speak to one of our support service specialists or to arrange a visit call 0844 561 6789.