Privacy & Cookies

Computing Cookies

When you are browsing websites on the internet, many of these websites store tiny text files called cookies on your computer, to help track your use of the site and to personalise your journey around the website. These cookies can be stored so that if you return to a website, that website server can call the information from the cookies stored on your computer to tailor your experience of the site.

PC World Business.co.uk is no different, we use cookies to help you shop our website more effectively and to place online orders - we do not store personally identifiable information in our cookie data. We also use some carefully selected 3rd party suppliers to enhance your online experience and they will place cookies on your computer for use on our website too.

Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storing enabled as default. However, all browsers have the option of disabling cookies being stored on your computer if you wish to do this.

Please be aware that disabling cookies on your browser will reduce your ability to shop online with PC World Business.co.uk. We use cookies to process products in your basket and orders. Disabling your cookies will mean you cannot purchase through our website. This would also be a common experience of reduced functionality across many websites.

To learn about how change the cookie settings for your browser on our Cookies & Your Computer page.

Recent legislation from the European Union has meant that websites must provide clear information about their use of cookies to their customers, something we at PC World Business fully support. We want to ensure that you, as our valued customer, are fully aware of the use of cookies on our website, and we are proud of our reputation as a transparent and honest retailer that you can trust.

Cookies used by PC World Business.co.uk

We want to make sure you are fully aware of the cookies we use and what they do when you are shopping on PC World Business.co.uk.

Here is a full guide to our cookies explaining the name of the cookie as it would appear on your computer, a description of what the cookie is used for and a rating from our technical teams on level of information held:

These are all the cookies currently used by our website and our approved suppliers. Hopefully it is clear that all of our cookies are used ultimately to improve the journey for our customers online or to help us present a better website experience online.

If you feel you would like to change your personal interaction with cookies, you can adjust storage of cookies settings through your web browser by checking out our Cookies & Your Computer page.

Please be aware disabling cookies will severely limit your ability to shop on PC World Business.co.uk and disable features of many websites across the internet.

Cookies & Your Computer

Cookies should be enabled by default on your browser, so if you have not changed your settings you should expect to be accepting cookies from websites.

Cookies being disabled will limit your experience of PC World Business.co.uk and many other websites online. Remember, cookies are not harmful to your computer and our cookies on PC World Business.co.uk do not contain any personally identifiable information. If you wish to change your cookie settings we have provided a guide below for you. Please remember, if you do disable your cookies, you can allow cookies from certain approved websites, by adding the website homepage to your exceptions list.

First, find out what your default web browser is on your machine, or the browser you use most often to access the internet. To work out what browser you are using, simply open the internet as usual, and then follow the steps below:

PC Users
On the tool bar at the top of your browser click 'Help' and choose the 'About' option from the drop down. This will tell you the browser type and version.

Mac Users
Open the internet as usual and once open, click on the Apple icon in the top left corner and choose the 'About' option. This will again tell you the browser type and version.

Once you know the browser you are using you can find the cookie settings using the guide below relevant for your browser:

	Checking your settings in Internet Explorer 8 and earlier versions Locate the 'Tools' tab on the menu areas of your browser. Click on this. There is an option called ‘Internet Options’ on the list, select this option. This should open a pop up box with lots of tabbed options. Select the ‘Privacy’ tab from the list. Internet Explorer has a high, medium, low auto-adjust system for internet content handling. You can configure your own settings by clicking the advanced tab and ticking the ‘Override automatic cookie handling’ Settings above Medium will disable cookies, Medium or below will enable cookies
	Checking your settings in Mozilla Firefox Locate the 'Tools' tab on the menu areas of your browser. Click on this. From the list of options on the drop down menu, click on ‘Options’ There should be a pop up window appear with tabs along the top. Find the ‘Privacy’ tab and select this. You should now have some options for ‘Tracking’ and ‘History’. Under the ‘History’ drop down menu, select ‘Use customer settings for history’ if you wish to adjust your cookie settings.
	Checking your settings in Google Chrome Look for the spanner icon in Chrome and click on this From this menu, select settings... Within settings you will see tabs on the left hand side. Select the tab called ‘Under the Hood’ When this page loads you will see a tab at the top called ‘Content Settings’ – select this This brings up your content controls including cookie permissions – select the option you feel most comfortable with
	Checking your settings in Safari Locate the Cog icon at the top of your browser and click on this. From the list of options select ‘Preferences’ This should open a pop up window with several tabs along the top. From this list select the ‘Privacy’ option. This will open the tab page that allows you to control the cookie settings on your browser.
	Checking your settings in Opera Click the Opera file icon in the top left hand corner of your browser. From the drop down list of options, highlight ‘Settings’ and then scroll across and select ‘Preferences’. This should open a pop up window with tabs along the top. Choose the ‘Advanced’ tab. This shows you the advanced options. On the left hand side there is an option called ‘Cookies’ – click on this option. This presents the cookie options for your use on this browser.
	If you have another browser...   Please check the help settings within your browser or use a search engine to find answers on the best way to enable or disable cookies in your chosen browser. Please remember we are not responsible for the content on external websites.   If you want more information...   You can visit the following website for an in-depth guide to cookies and how to control, delete and understand them.   http://www.aboutcookies.org/

Privacy on PC World Business

Is shopping online with PC World Business safe?

At PC World Business, we care about security and make every effort to ensure our transaction process is safe and that your personal information is secure.

We guarantee that every order you make on our website is safe. We use strict security precautions to make our website safe, including the use of a Secure Socket Layer (SSL) server. Any information you enter while you''re using the secure server is encrypted before being transmitted, so it is virtually impossible for an outside party to access or intercept your information.

You can check that you are shopping in a secure environment by looking for either a locked padlock icon or an image of a key in the bar at the bottom of your screen. This should appear on any page where you are entering personal information, such as your payment card details.

The latest versions of the most popular browsers, Internet Explorer, Safari and Firefox support this secure connection. If for any reason this option has been disabled on your browser, you will not be able to transact or login until you reset these options. Find these options under ‘control panel’ then “security”.

How do you protect my credit card details and personal information?

We’re verified by Verisign. That means that our site uses industry-standard Secure Sockets Layer (SSL) technology to encrypt personal information, including your name, address and card details. In this way, information passed between your computer and us cannot be read in the unlikely event of someone intercepting it.

For your additional security and to protect your personal information we request that you enter your password each time you wish to view a page containing your personal details.

You can enrol your card in MasterCard SecureCode or Verified by Visa scheme for added peace of mind. You will be able to set a private code for online transactions, giving you added protection against the unauthorised use of your credit or debit card online.

How do you protect me against fraud?

We use identity checking to protect you and detect and prevent fraud. As part of our security checks we may call you to verify your details and your identity.

Card transactions are authenticated on our behalf by our Identity Verification partner, currently 192.com. This means that, for your own security, we try to ensure that only the owner of the card is able to use it. Our Identity Verification partner will check against various public and private databases and retain a record of the check and your details that they may use to assist other companies with identity checking.

What information do you collect?

The information we collect via may include:

• your Internet protocol (IP) address
  
• log in and password details
  
• your browser type and version
  
• your purchase history

What do you do with the information you collect?

The details we collect help us:

• process your order and provide aftersales service
  
• carry out security checks and check with our Identity Verification partner
  
• comply with legal requirements e.g. if you buy a TV, we are obliged to pass your details to the TV licensing authority

We are a subsidiary of DSG international plc and may need to pass the information we collect to other companies within our group for administrative purposes. We may also use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our emails for us.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information.

Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you or require you to enter your password to access areas of the site displaying sensitive personal information.

Tips for safe online shopping

• Protect your password by making it difficult to guess
  
• Enrol your card in MasterCard SecureCode or Verified by Visa scheme. You will be able to set a PIN for online transactions for added protection against any unauthorised use of your credit or debit card online.