How to contact us
There are a number of ways you can get in touch with us. You can visit one of our Business Centres in over 230 locations around the UK where you can talk to a Business Adviser about your specific requirements. You can ring our UK-based call centre and talk to a trained expert – just like a Business Adviser in store but on the end of the phone - 0844 561 6789. Alternatively you can email us using our online form and we will get back to you at the next available opportunity.
When you're buying IT equipment, there will be times when you want to talk face-to-face with an expert who really understands your needs. You will find dedicated PC World Business Advisers at all of our nationwide Business Centres.
These trained professionals will help you with anything from choosing the laptop that best suits your requirements, to advising you on how technology can help you improve business efficiency.
When it comes to both business and IT, our Business Advisers really know what they're talking about. They've gone through extensive technical training on all the products, solutions and services we offer. And they can call on extra support from our Remote IT Management (RITM) team when needed, and also from our licensing and technical departments.
Many of our Business Advisers have accreditations from leading partners such as Apple, Microsoft, HP, Brother, Toshiba, Lenovo, Samsung and Cisco. Their knowledge covers all stages of the IT life cycle, so no matter what type of IT issue you have, we have professionally qualified IT staff ready to help.
If you run a small business, and you need new or upgraded hardware or software, there will naturally be times when you're too busy to drop everything and head to one of our PC World stores. For situations like this, we've made ourselves as flexible as possible to do business with – a truly seamless experience that allows you to choose how you want to interact with us. So, if you can't get to a store, you can talk to us on the phone, or you can go online.
Our website enables you to log into your account and track the progress of your orders – whether they were placed online, in store or over the phone. There is also the facility to download recent and archived invoices and statements.
We also offer account customers the ability to view and purchase products that aren't available in store. You can browse and buy over 20,000 additional products on our specific business site. You can also link your in-store account with our website so you can pay on credit. Therefore choose the way best way to shop for you.
You will always get good advice from our Business Advisers in store. But that's not the only way we can help you out when you need support. Our Contact Centre is just a phone call away, and is just like an in-store Business Adviser, but at the end of the phone. The person you talk to will be an expert: they are trained in exactly the same way as our store-based advisers.
Our Contact Centre is UK-based and it's there for you during regular business hours and beyond – from 8am to 6pm. So call us and let us help you with your IT, whatever your query.
Information Centre - enquiry form
Please fill in the form below and a member of staff will contact you at the next available opportunity.
Fax us on: 01142 806119